IVR provides an ideal solution for diverse industries to maintain business communication with customers to bring engagement and increase reliability.


Hospitals, clinics, health care centers, fitness center, digital healthcare providers can utilize IVR solutions. It helps in automating the entire process from booking the appointments to sending reminders and notifications about the whereabouts.

Online marketplace

IVR helps in providing essential information like ongoing deals and offers to the customers. Keeping them engage and resolving the queries while online purchase become hassle-free with an IVR solution,

Mass media

From advertising agencies to YouTubers, news channels to the marketing agencies, everyone in mass media can take IVR services and enhance their reach to millions of people at a time. Managing more calls and increasing the outreach hasten with IVR.

Real estate

Real estate builders and brokers can manage inbound queries and communicate with the clients more frequently with IVR. It also aids in keeping the buyers and sellers on the same page.

Food and beverages

Communicating with dine-in restaurants, delivery restaurants, and food and beverage marketplace becomes easier with IVR services. It helps in booking processes, engaging the customers, and improves the customer experience manifold.

Financial services

IVR services are highly useful for banks, investment firms, stockbrokers, and insurance companies. With IVR, you will never miss any call, which may lead to more business opportunities. You can also measure ROI o different campaigns.


Educational institutes, consultancies, digital ad-tech companies, and government associations can now provide an online medium to resolve the queries with IVR services. It also helps in tracking the students’ calls, improving communication, and increasing the conversion.


We were looking for a complex solution that would help us improve our team's productivity while improving our customer service. IVR Cloud has met all expectations and we can focus on more important things - building customer confidence.

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