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IVR features to Boost your Business, Manage all your business calls seamlessly with our comprehensive telephony suite Read more

Why Choose IVR Cloud?

In the era of technological approach for business affluence, we are the most suitable collaborators. Our IVR solutions give your business a better perspective on the market and improve the customer’s engagement and communication. Indulge in our affordable and effective IVR cloud services and strengthen your business.

Key product features

Multi-level IVR

Equipped with self-help features, this automated call response system will give a cutting edge in your current business market and improve communication. It is useful for both the business and customers.

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Unlimited Call Recording

Perk up your business and the services you provide to the customers with call recording features. It enables you for effective training, evaluation, and resolving the issues of customers.

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Intelligent Call Routing

Identify your callers and direct them to the appropriate agent for better communication and easy and smart interaction. Now optimize the services and resolve the customers’ issues timely.

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Instant SMS & Email Alerts

Never miss any Email or SMS with our instant SMS and Email alerts service. Get the exact information like call time, date, caller’s number, and related details for better interaction.

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API & Webhook Integration

Make a multi-level voice menu with the help of API and Webhook integration. It is the time to create your own robot secretary or an auto informer with a link to your database.

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Professional IVR Recording

Now use the pre-recorded or dynamically generated audio or voice to interact with your customers with our professional IVR recording. Indulge in a smart way of smooth and easy interaction with customers.

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Karthik Kovidhala

CDS’s IVR program has decreased the number of phone calls coming into our agency allowed a staff person to work on other things. We would recommend this service to other agencies.

Sravani Kumari

ChoiceView is the means by which you increase customer and employee comprehension – and when comprehension increases, so do sales and profits.

Some of our Clients